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    [Hareruya] Front of House Supervisors & manager

    What we're looking for

    TSUNAGU Project is seeking a talented individual who possesses infinite curiosity. You will be the friendly face of our store, creating a beautiful space our of our store. You will oversee and supervise all operation of the Front of House. You will work hand in hand with the entire on-site team as well as the management team, creating a beautiful space to host our guests.

    Ideal skills

    • 3+ years experience in hospitality
    • Attention to detail
    • Appreciation and understanding of good customer service
    • Able to lead the team by example
    • Willingness to learn new skills and ideas
    • Excellent communication skills
    • Organised and punctual

    What's involved

    • Wages and Salary will depend on each individual Part time employment | starting from Level 1 Restaurant Industry Award (MA000119) with skills bonus as you progress Full time employment (38hrs) | starting from $60,000 - $80,000+ per annum
    • Weekend penalty rates and annual loading on top aligning with all industry award rates
    • Superannuation, annual and sick leaves
    • Staff discounts across all TSUNAGU Project venues

    Responsibilities

    • Deliver excellent customer service and serve guests
    • Oversee front-of-house operations to ensure smooth service
    • Manage staff rostering and shift scheduling
    • Manage team performance and provide feedback
    • Track sales performance and meet revenue targets
    • Implement strategies to maximise revenue
    • Maintain high standards of service quality
    • Resolve customer issues professionally and efficiently
    • Ensure a safe, clean, and hygienic environment
    • Guide and support front-of-house staff
    • Manage events and catering
    • Plan promotions, seasonal items, or special offers
    • Manage social media presence and promote products to drive engagement and sales

    How to Apply

    Does this role sound like a good fit? Apply now by filling this form here. Once the application is reviewed, we will be in touch if we find a suitable position for you.

    • Please upload resume and references that best showcase the relevant things you've done.
    • Interview will be held via Zoom or in person, and the details will be sent to you by email.